77abk's Privacy Policy

77abk (referred to hereinafter as "we", "us", or "the Platform") operates a safe and reliable online gaming service for members in Bangladesh. This Privacy Policy ("Policy") explains what information is collected when you use our website (https://77abk.lat), create an account, or use our services, how that information is used, and under what circumstances it may be shared with third parties.

This Policy applies to all services, pages, and user interactions on 77abk. By continuing to use our site, you are considered to have accepted the terms of this Policy. If you disagree with any part of this Policy, please stop using our services and contact us at [email protected].

77abk collects only the information from members that is necessary to provide our services properly. The types of information and their sources are described below.

2.1 Information You Provide Directly

During account registration and at various stages of using our services, you provide us with certain information directly. This may include:

• Full name, date of birth, and verification information related to your national ID
• Email address and mobile number
• Username and password (stored in encrypted form)
• Payment-related information: bKash, Nagad, Rocket, or Upay number (for transaction verification)
• Messages and attachments you send via support chat or email

2.2 Automatically Collected Information

When you visit our platform, certain technical information is recorded automatically:

• IP address and device type
• Browser type, version, and operating system
• Pages you visit, session duration, and click data
• Usage patterns collected via cookies and similar tracking technologies
• Login date, time, and approximate geographic location

2.3 Transaction Information

Detailed records of every deposit and withdrawal request — including date, amount, method, and status — are stored securely in our systems. This information is used for financial reporting and fraud prevention.

77abk uses collected information only for lawful and specific purposes. Your consent will be sought before using it for any purpose beyond those listed. The main purposes are listed below:

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions
• Providing bonuses, promotional offers, and VIP benefits
• Detecting and preventing suspicious activity, fraud, and account misuse
• Ensuring compliance with responsible gaming policies
• Providing 24/7 customer support and resolving issues
• Improving our service quality and resolving technical issues
• Meeting legal obligations and cooperating with authorities where required
• Sending relevant information and updates at your request

We do not sell or rent your personal information to third parties for marketing purposes. This is a fundamental policy commitment on our part.

Under no circumstances do we disclose your personal information to unknown or untrusted third parties. However, some information may need to be shared in the following limited and specific situations:

4.1 Service Provider Partners

We work with certain technology service providers to operate our platform — such as payment gateways (bKash, Nagad, Rocket, Upay), cloud hosting, and fraud detection services. These partners may only use your information for the specific tasks defined by contract, and are prohibited from using it for any other purpose.

4.2 Legal Obligations

We may be required to disclose information to comply with a court order, a lawful request from an investigative authority, or applicable legal requirements. In such cases, we will always provide only the minimum necessary information and will notify you in advance where possible.

4.3 Fraud & Security

If there is evidence of serious fraud, account hacking, or harm to other users, relevant information may be shared with the appropriate authorities or affected parties. This is done in the interest of the safety of the entire 77abk community.

The 77abk website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help remember your preferences and session information on future visits.

5.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security. Without these, the service will not function properly.
• Functional cookies: Store language preferences, display settings, and user preferences to provide a more personalized experience.
• Analytics cookies: Analyze site traffic, most visited pages, and user behavior to help improve service quality.

5.2 Cookie Controls

You can control or delete cookies at any time through your browser settings. Please note that blocking essential cookies may cause issues with login and transactions.

The security of your information is one of 77abk's highest priorities. We have implemented various industry-standard technical and organizational measures:

• SSL encryption: All data transmitted between your browser and our servers is sent in encrypted form.
• Password hashing: Your password is not stored directly; a strong cryptographic hash algorithm is used.
• Access controls: Only authorized staff can view user information for specific and necessary purposes.
• Regular security audits: Regular internal security reviews are conducted to identify vulnerabilities in our systems.
• Data backups: Regular secure backups are maintained to prevent data loss.
• Two-step verification: If a suspicious login is detected, an additional verification process is triggered.

While we make every effort, no one can guarantee 100% security on the internet. However, if a security breach is detected, we will promptly notify affected users and take the necessary steps.

77abk retains your information only for as long as necessary. The general policy is:

• Information for active accounts is retained for as long as the account remains active.
• Even after an account is closed or deleted, some information may be retained for a specified period due to legal requirements.
• Financial transaction records are retained for the period required by legal obligations.
• Cookie and analytics data is deleted after the relevant session or cookie expiry.
• Support conversations are kept for a limited period for service quality review.

We believe every user should have control over their own information. As a 77abk member, you have the following rights:

8.1 Right to Access & Correct Information

By logging into your account, you can view and, where applicable, correct your profile information at any time. If any information is incorrect or you are unable to correct it yourself, let us know at [email protected].

8.2 Right to Delete Information

You may request that your account be deleted. Please note that some information may need to be retained for a specified period due to legal obligations.

8.3 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or notifications, you can change this preference in your account settings or send a request to [email protected].

8.4 Data Portability

To receive a copy of your account information and transaction history, send a request to [email protected]. We will provide the data within a reasonable timeframe.

77abk provides services only to those aged 21 and above. We do not intentionally collect any information from minors. Age is verified at the time of account registration.

If we become aware that someone under the age of 21 is using our platform, their account will be closed immediately and the associated information will be deleted.

The 77abk platform uses software from game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft. These companies operate under their own privacy policies.

During payment processing, information is exchanged with bKash, Nagad, Rocket, and Upay. The privacy policies of these mobile financial services apply. You are advised to visit their websites and read their policies.

Our support service — 24/7 live chat and email ([email protected]) — is operated directly by 77abk. If a third-party support platform is used, its policy will be communicated separately.

77abk may periodically review and update this Privacy Policy. For any changes that materially affect users' rights:

• We will notify you at your registered email address.
• The "Last updated" date at the top of this page will be revised.
• You will be given adequate time before the new policy takes effect.

Continued use of the platform after any changes will be considered acceptance of the updated policy.

If you have any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us. Our support team is available seven days a week, twenty-four hours a day, in both Bengali and English.

• Email: [email protected]
• Live Chat: Chat with us directly from any page on the website — available 24/7

We will aim to respond promptly to any matter relating to your privacy. Thank you for trusting 77abk.